Master Painters Australia

Tips on Selecting Your Painter and Decorator


So, you’ve made the decision to use a professional painter and decorator to get the job done, congratulations! Choosing the right painter and decorator for you is also a super important decision. 

To achieve a beautiful finish, you’ll want to make sure that they are qualified, experienced and insured before they start working on your property. You also need to check that they are licenced, and have the right equipment and industry accreditation. 

Importantly, communication is critical. Service providers including painters and decorators should be courteous, polite and confirm back to you what you’d like done, so you know they understand what you’re wanting to achieve.  

Contract detail is also very important. In terms of price, always compare apples with apples, and make sure your quote lists inclusions and exclusions, payment and warranty terms.

Here are some other tips:

• Look and ask for referals.

Check with previous customers who have used them. Have they been satisfied with their experience and outcomes? Perhaps a neighbour recently had some work completed, if so, check with them to see if they were happy with their painting contractor. Check also with friends and family who’ve had similar projects done by a painter and decorator, what are their views?

If you’re working with someone new, it’s always a good idea to check out what kind of references they have online by reading reviews on sites, such as Yelp and Google Reviews.

• Check qualifications.

Make sure your painter and decorator has the right qualifications. Are they licenced? Are they members of a professional body? Being licenced and checking, there have been no complaints about them will give you peace of mind. And if something does go wrong, you’ll have a starting point for advice about how to get it sorted. 

• Are they insured?

Insurance covers your property against damage to it during painting services. It also protects you from liability if someone gets hurt in your house as a result of work being done on it by someone else (even if that person is an employee).

In the event of an accident that is caused by an on-site service provider, you’ll want peace of mind that they have the correct insurance policies in place. These are usually Public Liability and Workers Compensation. Don’t sign anything or let any work commence without having sited their Certificate of Insurance 

• Can they show you previous work?

A good painter and decorator will have a portfolio of previous works completed.  Usually, painters will show you pictures or give you a client to follow up with. You can also see their work on their websites. 

• Check their reputation.

When you’re looking for a painter and decorator, check their reputation. You can do this by looking at their social media accounts and from reviews on Google. It’s worth checking them out, a few minutes online or speaking with someone could save you time and money if things go wrong.

• Ask questions.

Ask them about the painting process and what products they like to use. Don’t be afraid to say if you have a particular brand or product you’d like used. Also ask, how many coats they’re applying? Buyer beware! Some bright colours need a specific colour undercoat to be used before the two topcoats are applied, and some dark or bold colours can require three topcoats. 

Ask about their time scale before hiring, so that you know how long it will take for your project to be finished. Does your job need to be completed by a certain date? What are their normal hours of operation? Let’s face it, you may not want painters starting work at 6am or finishing late.

• Will the painter warranty their workmanship?

A painter and decorator should offer at least a two-year warranty on the work done. And include labour and materials.  Have it in writing on the contract before they start to avoid any misunderstandings should something go wrong. 

• Ask for a quote.

Always get a minimum of two quotes. And if you’re not sure, get a third.  Ensure the quote is detailed so it’s without ambiguity and potential hidden charges. A professional painter and decorator will always provide you with a detailed quote and explain the costs, materials used and warranty details. 

Finding a Master Painter in Australia

There are many painters out there, and some are better than others.  Like everything in life, you usually get what you pay for.  Accepting the cheapest quote from a contractor who writes the cost on a business card, or quotes without providing any details about preparation, products and the specification, could be a false economy and end up costing you much more in the long run. 

Take a tip from us and do your due diligence. 

And if you’re still uncertain, call us at Master Painters Australia on (02) 9758 8988 and we’ll do our best to assist you.